Have any more questions? Call us
FREQUENTLY ASKED QUESTIONS
Do you have a boutique showroom that can be visited?
Of course, we do! We have a beautiful 2000 sq.ft showroom in the heart of Jaipur. Do visit us to see our entire collection.
Where can I filter the size and items of my choice?
Simply navigate to the page where the products are displayed and see the filtering options available. For size filtering, you can look for the "filter by size" option below the banner. Whereas, if you are looking for specific items for a particular occasion like birthdays or party wear, you can also find the appropriate filtering options on the left-hand side.
I received the wrong goods. What do I do?
Be rest assured. If it is because of our fault, give us a call and we will rectify it at the earliest. If not, still call us and we will get it corrected.
When will I receive my item, and how can I track delivery?
Once an order is placed and confirmed by us, our dedicated team will reach out to you to share courier details and estimated delivery timelines.
Which payment methods are accepted?
All modes of payment, including online, offline, and cash on delivery is available.
Do I have to incur additional charges for shipping?
Shipping charges on orders above 2000 are waived-off and free.
I just canceled my orders. When will I receive my refund?
Please allow us 3-5 working days to process the refund in your source account.
How long does the shipment order take to deliver?
Depening on your delivery pincode and our courier partner serviceability, the timeline can vary from 1 day to 1 week. You can call us to understand the fastest options possible.
What are your refund and return policies?
We encourage you to review our comprehensive Return and Exchange Policy, which can be found under the "Shipping & Returns" section. This policy outlines the guidelines and procedures that must be followed in case you need to return or exchange an item.
